Payment Policy

This payment policy is established in accordance with U.S. federal and state e-commerce regulations and applies to all payment transactions with Ever After: A Consignment Boutique. This policy applies exclusively to online purchases made through our official website. By completing a transaction on our platform, you acknowledge that you have read, understood, and agreed to all payment terms outlined below.

1. Accepted Payment Methods

To ensure a secure and seamless checkout process, we accept major U.S. payment methods, including:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

All payment gateways we utilize are PCI-DSS compliant, ensuring end-to-end transaction encryption. We do not accept cash, wire transfers, or mailed checks for online orders.

2. Transaction Authorization and Order Verification

At checkout, our system may request a temporary payment authorization on your account to verify card validity and sufficient funds. This is not a final charge. For unsuccessful or cancelled transactions, the authorization will be automatically released in accordance with your financial institution's processing rules. Only successfully verified orders will be confirmed and proceed to fulfillment.

3. Pricing and Transaction Fees

All product prices displayed on our website are denominated in U.S. Dollars (USD). We do not charge hidden checkout fees, processing surcharges, or additional service fees for standard transactions.

4. Fraud Prevention and Order Security Measures

We implement standard fraud prevention protocols to protect the interests of both our customers and our business. Orders flagged for suspicious activity—such as mismatches between billing and shipping addresses, unverified payment information, or anomalous transaction patterns—will be temporarily held pending manual review. We reserve the right to hold, reject, or cancel high-risk orders to prevent fraudulent transactions.

5. Payment Failures and Pending Payments

Orders that fail payment authorization, encounter gateway errors, or remain unpaid will not proceed to shipment. Incomplete or pending transactions will automatically expire after a reasonable period. If a system error results in a duplicate charge to your account, please contact our support team immediately; we will investigate and resolve the issue within 24 hours.

6. Refund Processing Guidelines

All approved refunds will be issued via the original payment method used for the transaction. We do not offer alternative refund methods or cash refunds. Refund processing times vary by financial institution; funds are typically credited to the customer's account within 10 business days. Processing delays caused by banks or card issuers are beyond our control.

7. Policy Revisions

Ever After: A Consignment Boutique reserves the right to update, modify, or adjust this payment policy to comply with industry standards, laws and regulations, and business operational needs. Revised terms become effective immediately upon posting on the website. Continued use of our checkout system constitutes acceptance of the updated policy terms.